For interim project, programme and change management professionals
How to Give Kind Criticism, and Avoid Being Critical.
Can you give someone criticism without hurting their feelings or making them angry?
By LEO BABAUTA in CAREER MANAGEMENT
Helpful Suggestions For Managing Difficult Clients.
and...How to Avoid a Client Turning Difficult in the First Place!
By GINA ABUDI in CAREER MANAGEMENT
Customer Retention and Loyalty programs hamper innovation.
While vital in the short term, they create significant barriers and obstacles for innovation.
By JEFFREY PHILLIPS in INNOVATION AND CHANGE
Why Do We Have Conflict At Work? The Ubiquitous Position Description.
People can stick rigidly to what they are expected to do rather than look at the bigger picture.
By BOB SELDEN in HUMAN CAPITAL MANAGEMENT
Self Motivation - Leaders Can't Lead Without It.
Leaders cannot attract followers unless they are self-motivated; they can manage but they cannot lead.
By NIGEL BROOKS in LEADERSHIP AND STRATEGY
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